FREQUENTLY ASKED QUESTIONS

Yes. We are in-network with many insurance plans. Prior to your first session, we will check your insurance benefits to determine your payment responsibility. If we are in-network with your plan, we will honor the contracted rate per session. We understand you may have questions about your benefits. Our billing staff will work with you to help answer any questions regarding your specific insurance plan. Please visit our insurance navigation page to learn more.

Yes. Private pay counseling can be a desirable option for those who value discretion and/or feel concerned about sharing their information with health insurance companies. Our rates are as follows:

Therapy

• Initial Session: $175
• Subsequent Sessions: $125-175

Medication Management

• Initial Session: $300
• Follow-Up Sessions: $150

We accept cash, checks, and credit cards, including FSA/HSA cards. All payments are due on the date of service.

Initial visits for both therapy and medication management are 60 minutes.  Therapy follow-up visits are typically 45-55 minutes in length. Medication management follow-ups are typically 30 minutes.

We offer three options to help determine which provider will likely be the best fit for you:

1. You can check out our bios at any time and contact us with your preferred provider(s).
2. You may fill out our Contact Form and one of our Customer Service Coordinators will follow-up to determine the best fit based on your preferences.
3. You may contact our Customer Service Coordinators and have a ‘smart screening’ conversation. This is our screening process to find you the best match based on your preferences, needs, and goals.

Initial Therapy Sessions

Initial visits are 60 minutes long. During this visit, your provider will spend time gathering your history to help identify how to best meet your needs. We find initial visits to be the most productive when clients come prepared with the following information:

• Significant events that have contributed to any current issue(s) that bring you to see us
• Feelings, thoughts and/or behaviors surrounding the issue(s)
• Possible goals or what you hope to achieve by coming to therapy

Medication Management Sessions

Initial visits are 60 minutes long. During this visit, your provider will spend time gathering your history to help identify how to best meet your needs. If you have taken psychiatric medication in the past, please take some time to write down your medication history. This should include:

• The medication and reason why you took/take it
• The dosage
• The effects
• Any side effects
• Length of time you took/take the medication
• If you stopped, why?

We find that counseling is most effective when we start with weekly meetings. This continuity helps us move towards your goals more quickly. For some people, meeting more often is useful. Others find that monthly consultations or counseling as needed works best after completing an initial course of weekly counseling. We will always work with you to determine whether the frequency of our meetings is working well for you.

Medication management follow-ups often occur once per month after the initial visit. You and your provider may decide to increase or decrease the frequency of visits depending on progress and need.

Length of treatment depends on the presenting issue(s) and goals of treatment. Brief treatment might be as short as three to five sessions, while longer term therapy might last as long as a few years. You and your provider will collaborate to determine the length of treatment that feels comfortable and is clinically appropriate.

We require a 24-hour notice to change or cancel a scheduled appointment. You can manage your appointment using our Client Portal or by calling one of our customer service coordinators at 402-932-2296, Option #2.  Missed appointments will result in a $100 no-show fee.

Yes. We provide secure video counseling sessions for clients who live in Nebraska but find it more convenient to meet remotely. If you are interested in remote sessions, you and your provider can explore this when you meet for your initial in-person consultation. Please note that remote counseling services may not be covered by your health insurance provider depending on the plan type.